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Start Video Content Moderator (m,f) German

    Video Content Moderator (m,f) German

    DUTIES AND RESPONSIBILITIES:

    Review user reports regarding video content on a streaming platform
    Review sensitive content, sometimes involving graphic or disturbing subject matter
    Audit and update content
    Maintain broad knowledge of client products and/or services
    Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.
    REQUIREMENTS:

    C1 German level, B2 English level written and spoken
    6 months of experience in relevant field is preferred
    Ability to cover weekly shift rotation including occassional nights and weekends
    Tolerance to sensitive content in videos
    Strong computer skills
    Customer service-orientation with effective, pleasant and professional communication style as well as patience
    Quick learning and adaptability to new processes and concepts
    Tolerance for repetitive work in a fast-paced work environment
    Analytical mindset with strong attention to detail
    Ability to work as a team member, as well as independently.
    BENEFITS:

    Relocation assistance for candidates coming from abroad
    International community
    Modern office in a city center with open spaces, easy to access with public transportation
    Comprehensive initial training and and guidance to make sure you’re well prepared and comfortable at a new workplace
    Support from your colleagues with coaching and mentoring opportunities
    Health and Wellbeing initiatives
    Monthly meal allowance and much more!

     

    Salary: €950 + 450 language bonus + 167 meal card

    Verschlagwortet als: Customer Service

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    Personalbüro U. Herrmann