Start Sports Advisor (ASICS) w/ Native level of German

    Sports Advisor (ASICS) w/ Native level of German

    ASICS is a multinational and world-famous sports brand who manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Junior Sports Customer Advisor with a sporty and positive attitude to join their new project in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the world.

    Main Responsibilities

    Delivering a best in class consumer experience attending consumers in all sort of questions about their products or services through different channels
    Contributing and supporting the implementation of the Global Consumer Experience Strategy into the local market
    Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
    Managing cases and E-commerce questions using the software tools provided
    Reviewing the information that ASICS delivers to the consumers at a local level in all possible sources (web, newsletters, Twitter, Facebook, posts, events,…)

    Core Skills/experience

    Enjoy taking care of and helping people
    Knowledge of Social Networks would be highly valued
    Team player who is also able to work independently
    Attentive, empathetic, flexible and proactive
    Good communication skills
    Passionate about sports
    Eager to learn

    What’s on offer

    Starting date: as soon as possible
    Employee discount on ASICS products
    Private health insurance
    Tickets restaurant
    Pension plan (starting from the 2nd year)
    Free gym at the office + laundry services
    Modern working environment
    Joining an international company that is a premium True Sports Performance brand

    What will you learn?

    Provide the best consumer experience through different channels
    Work in an international and fast-paced environment
    Learn about the sports retail industry

     

    Tagged as: Customer Service

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