Start Customer Care Advisor w/ Native Level of German

    Customer Care Advisor w/ Native Level of German

    Imaging gathering experience while working for one of the best-known companies in the world, in an office located in sunny Lisbon. Imagine working for a company that believes the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. By focusing highly on teamwork and familiarity with people, this company managed to be awarded 8 times in a row for being the best in the sector.

    This is our client – The world’s largest technology company specialising in Internet-related services and products!

    Main Responsibilities

    Provide optimal advice regarding differentqueries of the business clients;
    Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
    Understand the business goals of your clients in order to match the required online advertisement solutions;
    Provide strategic campaign support and advertiser training to educate your clients;
    Achieve strong customer satisfaction with a focus on quality and results.

    Core Skills/experience

    Excellent communicator and listener
    Creative decision-making skills and proven ability to work independently
    A constant motivation for identifying and understanding the customer’s needs
    Good team-player who radiates positivity
    Solid keyboard skills and an understanding of MS Office

    What’s on offer

    Employment with the world’s leading company in the digital industry
    Free Portuguese language courses, sports activities and organized events
    Initial flight expenses refunded
    Introductory and continuous training and certifications
    Monday to Friday working hours, weekends off
    Stable position and long-term contract
    A dynamic business casual environment with international colleagues

    What will you learn?

    To develop your professional experiences in customer service
    To improve your communication and problem-solving skills
    To work in an international environment
    To grow within a renowned multinational company

    Tagged as: Customer Service

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