Are you a German speaker with great communication skills and do you have a heart for the customer care field Do you want to work for famous travel brands such as Expedia or Voyage Prive Do you want to have an international career If all your answers were yes, keep on reading!
Imagine gaining work experience in the German market, while working for one of the well-known outsourcing companies in Lisbon. Imagine working for a company that believes that the key to a successful workplace is constantly about innovating and experimenting.
You will work for Expedia – part of the Expedia group – which is the world s travel platform, with an extensive brand portfolio that includes some of the world s most trusted online travel brands.
Main Responsibilities
Building a strong customer relationship through a prompt resolution to clients‘ issues regarding sales, product and services
Understanding the prospective client s profiles and needs
As our client offers a variety of projects, they offer a variety of job openings, adapted to your interests and skills: contact with the client can consist in mainly written correspondence or contact over the phone
Using a range of tools to interact with customers by email and social media – at the same time developing great skills that will help boost your career
Strengthening relationship with developed client portfolios
Core Skills/experience
Expertise in customer service over the phone is a plus
Excellent communicator and listener
Creative decision-making skills and proven ability to work independently
A constant motivation for identifying and understanding the customer’s needs
Good team-player who radiates positivity
Solid keyboard skills and an understanding of MS Office
What’s on offer
Employment with the world’s leading company in the digital industry
Free Portuguese language courses, sports activities and organized events
Initial flight expenses refunded
Introductory and continuous training and certifications
Flexibility in working hours
Stable position and long-term contract
Fully paid training
A dynamic business casual environment with international colleagues
Competitive salary
Negotiable brands and starting date
What will you learn?
To develop your professional experiences in customer service
To improve your communication and problem-solving skills
To work in an international environment
To grow within a renowned multinational company
Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an info@babelprofiles.com
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