Start Expedia Travel agent w/ Native Level of German

    Expedia Travel agent w/ Native Level of German

    Are you a German speaker with great communication skills and do you have a heart for the customer care field Do you want to work for famous travel brands such as Expedia or Voyage Prive Do you want to have an international career If all your answers were yes, keep on reading!

    Imagine gaining work experience in the German market, while working for one of the well-known outsourcing companies in Lisbon. Imagine working for a company that believes that the key to a successful workplace is constantly about innovating and experimenting.

    You will work for Expedia – part of the Expedia group – which is the world s travel platform, with an extensive brand portfolio that includes some of the world s most trusted online travel brands.

    Main Responsibilities

    Building a strong customer relationship through a prompt resolution to clients‘ issues regarding sales, product and services
    Understanding the prospective client s profiles and needs
    As our client offers a variety of projects, they offer a variety of job openings, adapted to your interests and skills: contact with the client can consist in mainly written correspondence or contact over the phone
    Using a range of tools to interact with customers by email and social media – at the same time developing great skills that will help boost your career
    Strengthening relationship with developed client portfolios

    Core Skills/experience

    Expertise in customer service over the phone is a plus
    Excellent communicator and listener
    Creative decision-making skills and proven ability to work independently
    A constant motivation for identifying and understanding the customer’s needs
    Good team-player who radiates positivity
    Solid keyboard skills and an understanding of MS Office

    What’s on offer

    Employment with the world’s leading company in the digital industry
    Free Portuguese language courses, sports activities and organized events
    Initial flight expenses refunded
    Introductory and continuous training and certifications
    Flexibility in working hours
    Stable position and long-term contract
    Fully paid training
    A dynamic business casual environment with international colleagues
    Competitive salary
    Negotiable brands and starting date

    What will you learn?

    To develop your professional experiences in customer service
    To improve your communication and problem-solving skills
    To work in an international environment
    To grow within a renowned multinational company

    Tagged as: Customer Service

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