German Service Desk Agent – Portugal Remote, Lisbon or Braga.

Your future is Fujitsu

At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers. This is your world and your opportunity to shape it for the better.

Shape your world
To join our team in Portugal, we are now recruiting multilingual team members, fluent in English and German, to support users who contact our service desk. You will offer assistance to customers and ensure they have a high-quality experience with Fujitsu, as well as work closely with your team colleagues.

You’ll be instigating and driving cultural change to shape an environment in which teams can provide better, faster, more effective solutions, by building upon your existing knowledge and ability. And by shaping your world around working your way, you can shape the way the world learns, travels, buys, lives and works.

Your experience
Previous experience in the responsibilities described
Fluency in English and German
Good communication skills and team work ability
Ability to problem solve and think critically
Customer oriented
Key Performance Indicators
Ensure users have a good experience with Service Desk.

We are committed to equality of opportunity for all and to offer:

Competitive salary
Employment directly with Fujitsu with possibility of permanent contract
Work life balance and 25 annual leave days
Life insurance and Private health insurance extensive to family members and since the first day of employment
International career in a dynamic and enthusiastic environment
Training and internal career progression plan upon hiring
Several discounts available with our partners
The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on wellbeing, diversity and inclusion, environment and our community
Shape the world and achieve together

We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all.

If you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at Fujitsu

Tagged as: Customer Service