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    VIP Account Manager – Live and work on the beautiful and Sunny Island of Cyprus!

    Are you fed up with rain and gray days? Are you ready for an adventure abroad? Become part of a young and dynamic team in Limassol, Cyprus! Kpax Marketing is one of the largest marketing and customer service companies in Cyprus and we are looking for new German-speaking talents. We offer a fantastic opportunity with a good salary and bonus package!

    While the COVID-19 pandemic has had a tremendous impact around the world, forcing us to stay home and isolated, better days are ahead! Cyprus is currently less affected by COVID-19 than other countries in Europe. The European Center for Disease Prevention and Control (EDCD) provides current and detailed figures. Act safe, stay healthy.

    The VIP Account Manager will be responsible for working in social gaming, communicating with existing VIP customers, increasing players life time value and revenue contribution. Key objective will be the responsibility of cultivating and developing relationships with our most financially critical players.

    Benefits of living and working in Cyprus

    • 350 days of sunshine a year
    • 0% income tax up to € 19,000 / year
    • EU member state
    • Low cost of living compared to Germany
    • Direct flights from German cities
    • Professional English
    • Large emigrant community, including also many Germans

    About Limassol

    • Second largest city in Cyprus
    • Beautiful beach in the middle of the city
    • Exciting nightlife

    Job Description/Duties

    • Serve as a trusted account manager to our existing VIP Customers.
    • Taking care by any means of VIP Customers queries in a timely and accurate manner.
    • Monitoring the performance of clients and proactively target clients to increase performance.
    • Performing outbound sales calling to targeted groups of clients within their portfolio.
    • Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.

    Required Skills

    • At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
    • Experience within the online gaming industry will be considered an advantage.
    • Fluency in German language
    • Very good level of the English language
    • Excellent writing skills.
    • Ability to multi-task, self-manage their workload and work under pressure.
    • Trustworthiness dealing with high valued players.
    • Proven telemarketing experience.
    • Service and Marketing minded.
    • Strives to meet targets and deadlines.
    • Ability to work in shifts.

    Benefits:

    We offer an excellent work environment and an attractive salary package with:

    • Excellent salary
    • Moving help: flight, transportation and free accommodation for the first 2 weeks
    • Monthly rent allowance
    • 2 times a year flight to Germany
    • Monthly bonus based on performance
    • Annual bonus
    • Health insurance
    • Bonus when new colleagues are recommended
    • Exciting corporate activities

    We help with all practical matters, such as finding an apartment to make it easier to get started in Cyprus!

    Apply now!

    To apply for the position, send your resume in ENGLISH.

    Apply now – alone or with a friend!

    Tagged as: Sales & Marketing

    To apply for this job email your details to jobs@kpaxmarketing.com

    Website KPAX Marketing Online Ltd