Home German Speaking Customer Service Advisor

    German Speaking Customer Service Advisor

    Role Summary
    A leading multinational company founded in 2018 and based in Lisbon are looking for individuals passionate about technology (smartphones, laptops and tablets) with excellent problem solving skills. They serve customers across the world through over 58,000 employees based in 30 countries in Europe, Africa, Americas and Asia in more than 60 languages.

    Working on behalf of one of the Big Five companies in the U.S. information technology industry, you will be required to determine and resolve issues for customers, maintaining a professional manner at all times on the phone, email and webchat. One month training and constant support will be provided throughout your career journey to aid your soft skills and commercial awareness development.

    Hours: 40 hrs per week (Full-time)
    Shifts: Monday-Sunday 08:00-20:00 (8 hour shifts)
    Start dates: 09 August 2021
    *** No experience required ***

    *** Relocation to Lisbon required ***
    Initially, due to the Covid-19 situation, you will be required to work from home in Lisbon, with the expectation to go back into their city centre office once the world goes back to normal. The company won two 2020 Excellence Awards in Customer Relationship in the categories of Best Work at Home Model.

    Relocation package:
    – Flight refunded after 6 months
    – 400€ per month (for 3 months) to help with accommodation costs

    What are we looking for in you?
    – Bilingual in English (B2) and German (C2, ie. Native or Native level)
    – Team player and independent
    – Ability to quickly absorb training on tool functionality
    – Able to work in multiple tools/web browser windows at one time
    – Motivated, takes initiative, high energy

    What’s in it for you?
    – Salary: 16320€ a year (43% more than national minimum wage of 9310€)
    – Fun and friendly multicultural environment
    – Monthly Performance bonus: 150€ x 12
    – Free Lunch: 6€ voucher
    – Longevity Bonus (1000€)
    – Opportunity to progress into Recruitment, Quality or Management

    If you want the chance of being a part of a rewarding company, submit your CV now to be considered! Even if you are not interested in this specific opportunity, but you possess relevant skills and/or experience, feel free to add me on LinkedIn – I am always up for a chat!

    Good luck!

    Matteo Volante
    Recruitment Consultant
    Logical Recruitment Partners

    Tagged as: Customer Service

    Logical Recruitment Partners