Position: Customer Support Advisor
Location: Work from home/remote, Greece
Employment type: Full-time
Remuneration: Base salary 15,000€ (annually/gross) + performance bonus
DUTIES AND RESPONSIBILITIES:
Handle all incoming contacts from customers of a banking company through various channels (phone, email and chat)
Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
Make sure that great levels of client service is delivered at all times and ensure a positive experience.
C2 level of German and B1 English, both spoken and written
Passionate about customers and customer service
Stable internet connection
Upbeat and positive attitude
Ability to identify, apply and explain your product and/or service expertise with clarity.
Excellent remuneration package
Private medical insurance
Shifts Monday – Friday 10:00-21:00 & Saturday 11:00-20:00
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential
Applications will be subject to a language test + interview.
Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an email@example.com
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