German Speaking Customer Support Advisor – Greece (remote)

Position: Customer Support Advisor

Location: Work from home/remote, Greece

Employment type: Full-time

Remuneration: Base salary 15,000€ (annually/gross) + performance bonus

DUTIES AND RESPONSIBILITIES:

Handle all incoming contacts from customers of a banking company through various channels (phone, email and chat)
Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
Make sure that great levels of client service is delivered at all times and ensure a positive experience.

REQUIREMENTS:

C2 level of German and B1 English, both spoken and written
Passionate about customers and customer service
Problem-solving skills
Stable internet connection
Upbeat and positive attitude
Ability to identify, apply and explain your product and/or service expertise with clarity.

OFFER:

Excellent remuneration package
Private medical insurance
Unlimited contract
Shifts Monday – Friday 10:00-21:00 & Saturday 11:00-20:00
Meal cards
Performance bonus
A dynamic and creative team with positive and friendly atmosphere
Guidance and tools to reach your full potential

Applications will be subject to a language test + interview.

Verschlagwortet als: Customer Service