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Start Sonniges Lissabon im perfekten Team: die beliebteste G-Suchmaschinen-Support-Website!; Starttermine: 13.07 & 27.07;...

    Sonniges Lissabon im perfekten Team: die beliebteste G-Suchmaschinen-Support-Website!; Starttermine: 13.07 & 27.07; 3000€ Einstellungsbonus!

    Sonniges Lissabon im perfekten Team als Kundenberater/in: die beliebteste G-Suchmaschinen-Support-Website!

    • Possible start: 13.07 & 27.07!
    • We don’t need any experience, we offer training!
    • Work in the company office in Lisbon-Oriente: Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
    • Apply with a résumé: office@prorekruter.com or easily with APPLY BUTTON via our website: https://prorekruter.com/job/g-search-engine-de/

    Our client is one of the most popular the most popular G-search engine Support website in the world!

    We are looking for reinforcements in the form of German-speaking employees for our team in Lisbon/Portugal. We are looking for you, entrusted with the support of our customers.

    As a Customer Support you will:

    • assist users with Pre-Sales, General Inquiries, and technical support issues via  phone/email/chat/social/social messaging channels (as assigned)
    • adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews) channels
    • Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests , document relevant case information

    What do we expect?

    • You speak native German
    • You speak English – at least B2 level
    • You are ready to move to Lisbon or already live there
    • You are customer-oriented and enjoy interacting with people

    What do we offer?

    • Possible start: 13.07 & 27.07
    • Signing bonus: 3000€ (extra 750€ paid after 3, 6, 9 and 12 months)
    • Competitive salary and remuneration system (incl. meal allowance) – you have a total of €1200 – €1450 gross x12 months:
      • 1200€ gross x 12 months or 1000€ gross x 14 months,
      • up to 100€ gross performance bonus,
      • up to 250€ gross complexity bonus
      • 7,23€ NET/day meal voucher
    • Work in the company office in Lisbon-Oriente: Monday to Sunday 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
    • Fixed term, full time employment contract: 3 months trial period and after that it will be extended for a Permanent Contract (according to the Portuguese law)
    • Complete online hiring process regulated
    • Health insurance with a dental plan (after 6 months of the contract)
    • Relocation package: flight ticket reimbursement (after 6 months) & possibility of accommodation in a company-owned apartment
    • We are certified Great Place to Work for 4 years!

    EU citizenship or a residence permit in Portugal is mandatory

    Are you interested in a new adventure in a modern Mediterranean country?

    Then apply with your CV by email: office@prorekruter.com or via our website: https://prorekruter.com/job/g-search-engine-de/
    We look forward to you !

    Tagged as: Customer Service, IT & Digital

    Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an office@prorekruter.com

    Webseite ProRekruter

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