Start Customer Advisor German - B2B B2C

    Customer Advisor German – B2B B2C

    Our client is an American online social media platform, one of the most recognisable companies there is. Become part of one of the most successful companies today! Together with your colleagues you form a team of first-class customer advisors, in which you can help private and business customers with their advice on sales activities. Your tasks:

    • Processing inquiries from private and business customers via email and live chat;
      Proactive support with all inquiries regarding buying and selling processes, payment methods, technical error messages, etc;
    • Supporting customers in creating their own sales ads and adhering to the Advertising regulations;
    • Detailed advice when using the sales portals;
    • Please note that for this position, both good German and English, in oral and written form is required;

    Required skills

    • Fluent in German
    • Working proficiency in English
    • Excellent communication skills
    • Problem solving
    • Sense of responsibility

    Benefits

    • Excellent benefits package
    • Multilingual and excellent work environment
    • Extensive training
    • Languages classes
    • Internal employee incentives
    • Located in an amazing office in Lisbon with excellent transport links

    Tagged as: Customer Service

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