Start German Customer Support Agent

    German Customer Support Agent

    We are searching for a German customer support agent to be part of our team that provides Customer Support to our clients in the iGaming industry.

    The main tasks:

    Help and communicate with our customers via e-mail and live chat
    Providing customer support on gaming, financial, technical or any applicable issues related to the Customer Support department
    Guide customers through the site and/or mobile phones and assisting them in using the various services and products offered
    Work collaboratively with other team members and contribute to a good atmosphere at the office
    Actively report internally to the team lead and various partners with information about the status of the various markets and customers

    Minimum requirements:

    Previous experience in Customer Support and iGaming industry an advantage
    Native in German – both verbal and written, is mandatory
    Excellent written and verbal communication skills
    Excellent team player, with initiative to work independently
    Can work well under pressure
    Flexible when it comes to working hours


    Assistance in obtaining NIE and SS number
    300€ per year to use for wellness
    Daily fresh fruit and coffee service for all employees
    Free Spanish classes
    Great colleagues and fun company events!
    Competitive fixed salary + commissions + bonuses

    Working hours:

    40 hours per week on a shift basis, including weekends
    Rotating shifts from 08:00 am – 01:00 am
    Start date: Immediately


    If this sounds like your kind of adventure, send your CV to
    Feel free to contact us with any questions. Looking forward to hearing from you!

    Tagged as: Customer Service

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