Kundensupport-Agent – Relocation nach Portugal

Would you like to be a part of the most famous companies like Spotify, Microsoft, etc. and take care of their customers‘ needs while having an experience abroad?

If you’ve always dreamed of living in a beautiful, dynamic city with more than 300 days of sunshine a year, this is your sign to come to Lisbon!

Your responsibilities as a Customer Care Specialist:

• Satisfy customers in various matters (phone, chat and email).
• Being responsible for the positive reputation of a big brand
• Acting in the interest of the customer and the company to resolve complaints amicably with a compromise

Qualifications you need to be successful in this role:

• You speak German at native level
• You have at least an English level of B2
• You are open-minded and looking for a job abroad

What’s in it for you

• Type of contract: a long-term fixed-term contract that can be renewed every year
• Working hours: full-time (40h/week)
• Monday to Friday, availability between 7am and 10pm, 8 hours per day (plus one hour for lunch/dinner), on a rotation schedule
• Salary conditions (*) – 2 options:​
  Including free accommodation (shared apartment, including all bills): 950€ gross/month
  Without accommodation: 1350€ gross/month

For international candidates:

Reimbursement of initial airfare after 9 months
Airport pickup
Annual return ticket to your home country (within the EU)
Assistance with formalities, opening a bank account, etc. upon arrival
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

Verschlagwortet als: Customer Service