Start German Customer Success Assistant internship in Madrid - 500€/monthly

    German Customer Success Assistant internship in Madrid – 500€/monthly

    Our collaborator is a telecommunications company specialized in providing mobile data and calls to travelers around the world. They sell sim cards and esims.

    – Maintain communication with the customer by phone, through email and in person.
    – Maintaining and updating customer databases.
    – Acting as a contact between a company and its existing and potential markets.
    – Investigating customer reported issues.
    – Tracking and debugging customer issues, working with R&D, and release team on issue resolution.
    – Solve reported errors by the customer as well as by the internal testing team.
    – Collect, analyse and respond to customer feedback.
    – Assist in developing an international marketing strategy.
    – Work with corporative tools (CRM, e-mail, phone, social media)​.
    – Logistics Support for External Managed Service Customers.

    – German as a native standard level.
    – Spanish at least A2 level.
    – Availability as soon as possible.

    – 500€/monthly.
    – 40 hours/week.
    – Location at office in Madrid.

    Please register and apply at

    Tagged as: Customer Service

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