Start Sales & Customer Service Champion

    Sales & Customer Service Champion

    We are StitchKraft and our business is safety footwear. Our brand Elten is made in Germany, and is Australia’s fastest growing safety footwear brand. We’re certainly giving the traditional PPE retail landscape a run for its money!

    We are searching far and wide for a customer service and sales guru who is looking to join a fun and dynamic team environment. So you live overseas? No problem, we are open to sponsorship if you’re the perfect addition to our team.

    Our culture is hardworking, inclusive and we embrace the start-up ethos of open communication and creative problem solving. We have a flat hierarchy and encourage everyone to put their ideas forward; after all, while we’d like you to come on our journey, it’s your journey too.

    Your role will involve everything from servicing clients in our show-room to answering customer queries over phone, email and live chat. Experience using systems such as Shopify, CIN7, Zendesk or Starshipit will give you an edge. You will be highly motivated to get the job done and you’ll also have excellent time management. You aren’t precious about sticking to exactly what’s on your job description either – being a fast growing start-up, you love working in a team and are happy to roll up your sleeves and help out in other areas when things get busy.

    You have an affinity with sales (retail and online) and a very high level of customer service, with exceptional communication skills – both written and verbal.  We don’t expect anyone to have a working knowledge of our products so you will receive training where required.

    Your willingness to learn and exceed will set you up for success in this role. So whether you’re a seasoned customer service whizz or a recent school leaver, if you think you have what it takes, we’d love to hear from you!

    If the sound of this role excites rather than exhausts you, we look forward to hearing from you!


    Tagged as: Customer Service, Sales & Marketing

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