German Video Content Moderator – Euro 5000 sign on bonus

**Signing on bonus of 5,000 Euro ***

Location: Lisbon
Role: German speaking Video Content Moderator

Start date: XXX

Salary: €14-16k per year + bonuses

Contract: 12m

Hours of work: operational hours are 24/7

Company Overview

Our client is an American, fortune 500 multinational corporation that provides IT services including digital technology, consulting, and operations services.

The Role

Recently we have seen an increasing trend of streaming companies and websites taking viewers from classical TV into new services and devices.  Are you ready to join this exciting journey with the best-loved video streaming website in the world? If so, then get in touch to discuss this exciting new role in Lisbon. This sea-side city of Portugal has lots to offer from the beautiful old parts to new and modern architecture. If you like the sun and the sea then this city is right for you!

Responsibilities

In this role you will:

Review user reports regarding website/media content
Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner
Make well-balanced decisions and help resolve inquiries to defined policies and procedures
Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
Review sensitive content, sometimes involving graphic or disturbing subject matter

Requirements

Can read, write, comprehend and have conversation in English and German
Availability to work on a three-shift mode (morning, afternoon and night, 7 days a week)
Excellent communication (verbal and written) and interpersonal skills
Quick learner and adaptable to learn new processes, concepts, and skills
Excellent organisational and time management skills
Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard
Have a neutral mindset to alternative video content that needs classification

 Offer:

Pleasant and inspiring working atmosphere

Opportunity to be part of a rapidly expanding global organisation

New office facilities in a convenient location in Lisbon

Training & development opportunities

Full training

Health insurance

Life insurance is also provided

Meal vouchers

Public transport reimbursement

€14-16k salary gross, based on relevant experience

Language bonus: €95 per month

5% performance bonus

€60 per month travel allowance/working from home allowance

€7.60 per working day meal allowance

€2000 relocation support (paid along with first salary)

Recruitment Process

The recruitment process is done remotely via phone and video conferencing. The client has a small team of dedicated recruiters who will conduct a 3 stage process with you:

1 – Prescreen and motivation check

2 – Operations Interview and Language testing

3 – HR Interview and feedback

 About Talingual

As a job-seeker you can benefit from Talingual’s extensive experience – we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com

Verschlagwortet als: Customer Service