Start Fashion Customer Service Representative - German market

    Fashion Customer Service Representative – German market

    Are you interested in Fashion?

    Would you like to help customers to make the right choices ?

    Teleperformance Spain, a leading international outsourcing company is looking for German native speakers to start working from home in Customer Service for one of the most famous Fashion Brands in Spain

    Responsibilities

    • Receive incoming telephone calls from new and existing customers
    • Manage customers‘ orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery
    • Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales

    Key Competencies

    • Data accuracy
    • Attention to detail
    • Ability to gain immediate credibility and trust
    • Exceptional communication skills
    • PC and system literate

    Candidate Profile

    • Confident and enthusiastic.
    • The ability to work well as part of a team as well as independently
    • Native German speaker and intermediate/advanced level of English
    • First class written, verbal and interpersonal skills
    • Numerate and articulate
    • Well organised, reliable and thorough

    What we offer

    • Full-time position (39hs/week), from Monday to Friday, between 09.00 to 17.00
    • Salary: 18.306€ gross/year
    • Fixed-term contract
    • Individual career paths to grow within the project
    • We are one of the world’s largest provider of contact center services
    • Engage in an excellent work environment and team building activities.
    • Dynamic and international environment

    Tagged as: Customer Service

    Um sich für diesen Job zu bewerben, besuche bitte apply.workable.com.

    Webseite Teleperformance Spain