Home Game Support Representative with German and English (Relocation assistance)

    Game Support Representative with German and English (Relocation assistance)

    *Please note that the position is based in Sofia, Bulgaria and we will help you to relocate

    If you are passionate about gaming, join our Game Support team in the biggest employer in the CX (Customer Experience) industry in Bulgaria – get the job you will enjoy!

    A typical day:

    • Assist our players with any issues they might experience or report via email and chat only
    • Focus on the player and provide the ultimate player experience
    • Listen to the voice of the players and communicate it further to the appropriate teams
    • Work with our team to improve our processes

    Sounds good, right?

    If you have:

    • Fluency in German and a good command of English
    • Gaming experience – you have played games and you can relate to a player’s concept, community, and mindset
    • Player empathy and understanding a player’s perspective when tackling their issues
    • Understanding of Player Support
    • Desire to help the players as best as possible and to contribute to the team’s success

    We Offer:

    • Relocation assistance
    • Fully paid training
    • Stable job and career development opportunities
    • Attractive salary
    • Additional health insurance
    • 50+ benefits and services to choose from
    • Positive international working environment
    • Support and learning
    • Employee referral bonuses

    We care about our employees’ well–being, invest in their future growth, and encourage fun and team-building projects!

    Does it sound like the perfect job for you? APPLY NOW!

    About us: TELUS International Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria.

    Tagged as: Customer Service

    Website TELUS International Europe