Our collaborator is currently the highest-rated hostel chain in the world, with 16 hostels in mainland Europe. Constantly looking to progress in the field of guest experience, keeping a fresh perspective on a previously dated industry.
They are looking for a vibrant and outgoing individual to join their team as a Receptionist Intern at their party social hostel in Barcelona.
Tasks
As a Receptionist Intern, you will support the reception team and be the first point of contact for guests. Your main responsibilities include:
Providing exceptional customer service and ensure a smooth and enjoyable experience for all guests.
Greet guests and provide a warm and friendly welcome upon arrival.
Check-in and check-out guests, ensuring all necessary documentation is completed accurately.
Assist guests with inquiries, providing information about the hostel, local attractions, and events.
Manage reservations and room assignments, ensuring efficient allocation of available rooms.
Maintain a clean and organized reception area, including the display of promotional materials and brochures.
Process payments and maintain accurate records of financial transactions.
Requirements
Excellent communication skills, both verbal and written, with fluency in English (additional languages are a plus).
Able to provide a training agreement from your educational institution.
Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
Friendly and outgoing personality, with a genuine passion for interacting with people from diverse backgrounds.
If you are a sociable and energetic individual who enjoys meeting new people and creating memorable experiences, then this position is perfect for you.
Conditions
Gain valuable experience and exposure in the hospitality industry while contributing to the vibrant atmospheare of the hostel.
You will have the opportunity to learn from experienced professionals and develop essentials skills in customer service, communicationj, and teamwork.
Accommodation provided.
Availability:
Start date: as soon as possible.
Duration:1-3 months.
Schedule: 8:30am- 2:30pm
Location:
Barcelona, Spain.
The Student Mobility Group
