Start German-speaking Customer Advisor

    German-speaking Customer Advisor

    Workster is collaborating with a distinguished Outsourcing/BPO consultancy in search of a German-speaking Customer Service Representative eager to join their team in Greece.

    Duties and Responsibilities:

    • Address all customer inquiries received through various communication channels such as phone, email, and chat.
    • Continuously expand your knowledge base to proficiently address customer questions and solve arising problems.
    • Serve as a primary contact for our esteemed partners, providing answers to basic inquiries as well as handling cancellations and modifications.
    • Utilize the appropriate tools, procedures, and methods to ensure the delivery of precise, valid, and comprehensive information.
    • Ensure exceptional client service and a favorable partner experience at all times.

    Requirements:

    • Proficiency in German (C1 level) and English (minimum B2 level), both written and spoken.
    • Experience in customer service or support roles is required.
    • Experience in the car rental sector is preferred.
    • Experience in the hospitality industry.
    • A strong passion for customer service.
    • Excellent problem-solving abilities.
    • A positive and enthusiastic demeanor.
    • Capable of clearly identifying, applying, and explaining your expertise in our product and/or service.

    Offer:

    • A competitive salary package reflective of your experience, skills, and performance.
    • 14 monthly salaries.
    • Private health and life insurance.
    • 8-hour shifts, 5 days a week, covering from 9 AM to 7:30 PM, Monday to Sunday.
    • Join a vibrant and creative team in a positive and supportive environment.
    • Access to guidance and tools to achieve your full potential.
    • 25 days of annual leave.
    • A flexible remote working model.

    Verschlagwortet als: Customer Service

    Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an careers@workster.jobs

    Webseite Workster

    International Talent Agency