Start German/Dutch-speaking Business Travel Advisor

    German/Dutch-speaking Business Travel Advisor

    Workster is collaborating with one of the worldwide leading BPO companies for their key location in Bulgaria. We are looking to strengthen their German/Dutch-speaking Operation with Business Travel Advisors for a giant American Travel Provider. This is a hybrid role based in Sofia and there are day shift and night shift options.

    Your Role

    • Deliver high-touch customer care to business travelers embarking on worldwide travel
    • Find solutions for flight, hotels, train-travel and beyond before and during their business trips
    • Utilize voice and e-mail channels for customer assistance
    • Be extremely polite and professional to high-level customers, representing the organization formidably
    • Functional understanding of different operating systems and platforms

    Your Qualifications

    • Based in Sofia or willingness to relocate
    • Strong phone and verbal communication skills, along with active listening.
    • Full Fluency in German or Dutch, written and verbal (C1)
    • Working level of English (B2)
    • Work experience in the travel, airline, hospitality or similar industry is an advantage
    • Work experience in a customer experience center is an advantage
    • Good typing and computer skills (MS Office applications)
    • Be organized, have decision-making and analytical skills
    • Team player with a great attitude
    • High school education

    The Offer

    • Fantastic base salary for the market reality
    • Dayshift option – Mo-Fr 09h-20h
    • Nightshift option – Mo-Sun 24h-08h (higher paid)
    • Enrichen your CV by working for a worldwide leading player of the industry
    • Paid 3 month training which will specialize your knowledge
    • Career development opportunities in a multinational company

    Verschlagwortet als: Customer Service

    Um sich für diesen Job zu bewerben, sende deine Unterlagen per E-Mail an

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