Workster is working with a leading international BPO in Greece to find Bulgarian, Azerbaijani, Hungarian, Dutch, Danish, Swedish, Italian, French and German speaking Content Moderators.
Your Role
– Review content such as videos, news stories, still pictures, political ads, and social media profiles
– Apply a content policy to digital content and execute handling procedures with consistency
– Identify subtle differences in the meaning of digital communication and accurately enforce the client’s terms of use
– Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
– Adhere to security measures, confidentiality, and other project requirements in any way related to your work
Your Qualifications
– Fluent English (B2) and one of either Bulgarian, Azerbaijani, Hungarian, Dutch, Danish, Swedish, Italian, French or German (C1)
– Experience in a BPO/contact centre/content moderation recently
– Strong interpersonal skills, verbal and written communication skills and most importantly empathy
– A high affinity and cultural awareness of political and social situation in the country/region of supported language
The Offer
– Excellent remuneration package based on experience, skills and performance
– Shifts within 24/7 hours of operation
– Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
– A dynamic and creative team with positive and friendly atmosphere
– Good work environment – the employer can show off great reviews from their employees
– Guidance and tools to reach your full potential
